Customer Resources & Service Forms
Access the required documentation and applications for new meters, service transfers, or account terminations. All completed forms and supporting documents must be submitted via the CRRUA drop box.
Rate Information & Assistance
Notice: 2026 Rate Structure
FY25 Residential Service Rates (PDF) FY25 Commercial Service Rates (PDF) Doña Ana County Rent & Utilities Assistance Low Income Household Water Assistance (LIHWAP)
New Meter Connections
Applications for new meters within Sunland Park city boundaries require municipal approval. For large construction projects, please contact CRRUA administration directly.
Required Submission Items:
- Application for New Service Meter (PDF)
- Copy of government-issued identification for all applicants listed.
- Full payment of connection fees (required prior to installation).
Service Transfer (Existing Service)
To establish service at a location with an existing meter, submit the following to the CRRUA drop box:
Required Submission Items:
- Application for Transfer of Services (PDF)
- Copy of identification (Names must match all documentation).
- Proof of ownership, settlement agreement, or valid rental lease.
- $100.00 Deposit (Check or Money Order payable to CRRUA).
Service Termination
Written notice is required to disconnect services. Accounts remain active and will continue to accrue charges until a formal request is processed.
Required Submission Items:
- Discontinuation of Services Form (PDF)
- Copy of identification for the account holder(s).
- Payment for any remaining outstanding balance.